By now, we’re all used to the idea that technology is going to be an ever more present part of our working lives.
While there is still the fear in many industries that “machines are coming to steal jobs”, most global organisations are beginning to understand the concept that artificial intelligence (AI) is all about human and machines working together, and that if we develop and execute AI responsibly, the technology will elevate us to new levels of productivity.
But how do organisations ensure that they are in a position to reap the benefits of AI?
The answer to this is adaptability. Organisations need to invest in their people to ensure they develop and adopt new skills to work with AI supporting them.
If this can be embraced, AI technology will, in fact, support the whole recruitment and HR process. One such example is with people analytics which can assist the recruitment process by collecting and understanding data on the behaviours and characteristics of the highest performing individuals and departments. These findings can be applied in a range of ways, including promotions, subsequent recruitment and personal development.
When it comes to recruitment, this should ease the whole process and reduce the resources required from senior management and HR. In turn, this will result in minimal negative impact on productivity, and in fact, due to the quality of the data, productivity should increase in the long run.
Due to the increased appreciation of people analytics, we should see an increase in the number of organisations with a dedicated people analytics function responsible for generating insights to inform decisions regarding people, the structure of teams and the support they require.
As we all adapt our skill set to allow AI to support us, learning and development will also evolve. Gamification, virtual learning and real-time learning will all become the norm. And people analytics will be able to track and measure the performance to create the most appropriate learning solutions.
These points all indicate a far more positive working environment. Although organisations will face challenges with implementation, the outcomes will definitely be worth it in the long run.